NeutralModel sits between your employees and every LLM provider. One layer that enforces who can use what, masks sensitive data, controls cost, and logs everything — without changing how anyone works.
Employees paste contracts, customer data, and internal documents into AI tools. You have no control over what leaves.
When something goes wrong, there is no record of who sent what to which model. Accountability is impossible.
Teams use whatever model they want. Costs accumulate with no visibility, budgets, or guardrails.
Employees use AI from personal devices or home networks. There is no enforcement layer.
NeutralModel acts as a transparent proxy. Your teams and applications point to one endpoint — everything else is handled in between.
Point your team's chat tools and API integrations to NeutralModel. One endpoint replaces all LLM provider connections. Zero code changes needed.
Every request is checked — device verification, user access rights, PII masking, and company keyword masking before the prompt leaves your boundary.
NeutralModel selects the right model based on your rules — balancing capability, cost, and availability. Falls back automatically if a provider is down.
Every prompt, model used, cost incurred, and masking applied is recorded. Complete audit trail, always available and exportable.
Four pillars that address everything a CIO, CTO, or CISO needs before approving AI at scale.
NeutralModel enforces security at the access layer — before a single token reaches an external model.
Granular access policy for every team, user, and model — so the right people use the right tools under the right conditions.
Complete audit logs across every model, every user, every request. Accountability that admins and compliance teams can point to.
Set budgets, track spend, and route intelligently — so AI delivers value without costs that are hard to explain or control.
From API compatibility to intelligent fallback — NeutralModel handles the complexity so your teams don't have to.
NeutralModel exposes a standard LLM API endpoint. Existing applications require zero code changes to adopt it.
A clean enterprise chat UI for employees — with all controls enforced silently in the background.
If a provider goes down, NeutralModel routes to the next available model automatically with no disruption.
Define your own keyword lists — project names, client names, internal terms. Masked in every prompt before reaching any LLM.
Usage, spend, access policies, audit logs, and team management — all in one place for admins.
Define different rules for different departments. Legal gets different model access than engineering. Finance sees a different budget cap.
Your employees are using AI every day. NeutralModel ensures they can only do so from company-managed devices. PII and company-specific keywords are automatically masked before any prompt leaves your boundary — and every interaction is logged with full attribution.
Set monthly budgets per user and per team across every LLM provider. NeutralModel tracks spend in real time, routes to cost-effective models when appropriate, and blocks requests the moment a limit is hit — no surprises at month end.
Your teams stop integrating providers separately and managing multiple API keys. Point everything at NeutralModel's single compatible endpoint — routing, fallback, governance, and cost control are handled automatically. Works with your existing code.
When your compliance or legal team asks what AI tools employees are using and what data they are sending — you have the complete answer instantly. Every prompt is logged with user identity, team, device status, model used, masking applied, and cost.
For organisations with strict data residency or compliance requirements — NeutralModel is available as a self-hosted Docker deployment that runs entirely within your own environment.
Deploy on your own servers. No data transits through our infrastructure.
Every capability — masking, audit logs, cost control, routing — works identically on-premise.
One command to get running. No complex infrastructure setup required.
Built for financial services, healthcare, legal, and government with strict data controls.
Book a 30-minute walkthrough tailored to your organisation's AI stack and governance requirements. No commitment required.
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NeutralModel is an enterprise AI gateway. We are committed to protecting the privacy and security of all data that flows through our platform.
PII and company-specific keywords are masked before any prompt reaches an external LLM provider. For on-premise Docker deployments, all data remains within your own infrastructure and NeutralModel has zero access to it. All data in transit is encrypted.
Cloud deployments are hosted on AWS Mumbai (ap-south-1) region. On-premise Docker deployments run entirely within your own infrastructure with no data leaving your servers.
Audit logs are retained for the duration of your subscription and exported to you upon request or termination. We do not retain prompt or response content beyond what is required for audit log generation.
You may request export, correction, or deletion of your data at any time by contacting hello@neutralmodel.com. Enterprise customers receive a Data Processing Agreement on request.
For privacy questions: hello@neutralmodel.com
By accessing or using NeutralModel, you agree to these Terms of Use. If you are using NeutralModel on behalf of an organisation, you represent that you have authority to bind that organisation to these terms.
NeutralModel provides an enterprise AI gateway service that routes, governs, and audits AI usage across LLM providers. The service is provided as a cloud platform or on-premise Docker deployment as agreed in your subscription agreement.
You agree not to use NeutralModel to transmit unlawful content, circumvent security controls, reverse engineer proprietary logic, or resell access without written consent.
You are responsible for the content of prompts submitted through NeutralModel. We process data as a data processor on your behalf. You remain the data controller for all data submitted through the platform.
We aim for high availability with automatic provider failover. We do not guarantee uninterrupted service but will use commercially reasonable efforts to maintain platform availability.
NeutralModel's liability is limited to fees paid in the three months preceding any claim. We are not liable for indirect or consequential damages arising from use of the platform.
For terms questions: hello@neutralmodel.com